Terms of service

Updated: 25.09.2026

The service

Trili uses artificial intelligence to create a personalised greeting song from your description: lyrics and an audio recording (MP3). The free preview is a 30-second part of the song with a Trili mention at the end; it can be played and shared but not downloaded.

Price and payment

The price is shown before payment and is final (Mobinet SIA is not VAT registered). Payments are processed by Montonio: bank links, cards, Apple Pay, Google Pay. The invoice is emailed to you.

Digital content and right of withdrawal

The song is digital content that we start producing immediately after payment. By confirming the purchase you agree to immediate performance and acknowledge that you lose the 14-day right of withdrawal (EU Consumer Rights Directive 2011/83/EU).

If something goes wrong

If the song is not ready within 10 minutes of payment, we refund automatically to the same payment method. If you do not like the result, you can remake it once for free with a different style or lyrics.

Use

The song may be used for personal, non-commercial purposes: gifting, playing, sharing. For commercial use (advertising, resale) write to hello@trili.lv. AI-generated content may not be protected by copyright; we do not guarantee its uniqueness.

Prohibited content

You may not order songs that insult, defame or discriminate against people, contain hate speech or sexual content involving minors, or infringe third-party rights. Such orders are cancelled without refund.

Codes and discounts

Invitation, gift and referral codes are valid for the stated period and number of uses, cannot be exchanged for cash and may be cancelled in case of abuse.

Liability

The service is provided "as is". Our liability is limited to the amount you paid for the specific song.

Disputes

The laws of the Republic of Latvia apply. We first try to resolve disputes by agreement: hello@trili.lv. Consumers may also contact the Consumer Rights Protection Centre or the EU online dispute resolution platform.